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Customer Survey
Questions
When I had a question, the Customer Service Representative answered my questions promptly.
*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
When I had a question, the Customer Service Representative answered my questions respectfully and without being condescending.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
My order was process accurately.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
Customer Service Representative gave helpful suggestions regarding the details of my order.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
Customer Service Representative took the time necessary to answer my questions.
*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
When I made a change to my order, the change was processed quickly and correctly.
*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
The Customer Service Representative was knowledgeable about our products.*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
The Customer Service Representative maintained a positive attitude and professionalism at all times.
*
Strongly Agree
Agree
Not sure
Disagree
Strongly Disagree
Have you been a user of our products in the past?
*
Less than a year
1-2 years
3-5 years
More than 6 years
How would you rate the quality of this order?*
Met expectations
Exceed expectations
Did not meet expectations
Please tell us how we might have improved our products and service?
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